Placing an Order

Placing an Order

HOW TO PLACE AN ORDER ONLINE AND RESERVE A BUILD SLOT

THANK YOU FOR CONSIDERING PURCHASING A THORNHILL

PAY BY CREDIT CARD OR BANK TRANSFER

By dealing directly with us at our factory here in Kent, England, we supply a superior range cooker at an extremely competitive price. We do not have expensive showrooms you indirectly have to pay for, and our advertising budgets are kept very small.  You can visit our workshops in Canterbury or often we can put you in touch with a customer hopefully near you. To see if there is a customer near you please click here.

At any time in the purchase process – or afterwards – we are happy to answer any questions you may have and to help you in any way we can.

Prices are on each Products-Fuel page, for UK main land see Thornhill Range Cooker Price list.  Please note we do not export boiler models.

Once you’re ready to confirm, we ask you to complete the Order Form, or email us at info@trcookers.co.uk and we will send you a ‘pro-forma’ invoice, stating customer details, oven model, fuel type, colour of front, colour of lids, whether you would like polished domes or not.

The next stage will be when we confirm a build date, and we ask for a further payment prior to actual manufacture. At this point in the manufacturing process, we send parts off for enamelling in your chosen colour. Then when the cooker is ready for delivery, we email pictures and arrange for dispatch when the balance of the order is then due.

We keep you informed of the progress throughout the different stages.

Thornhill Range cookers have customers in the UK, mainland Europe and many other parts of the world. Please follow the link to your country to read our specific delivery information for your location. If you country is not listed, do not hesitate to contact us at info@trcookers.co.uk (email preferred as we can forward diagrams etc), or call 01227 780 830  or +44 0797 067 9361

We look forward to hearing from you. We have been manufacturing and installing for over 30 years and have many years’ experience of supporting customers in their unique journey of purchasing and installing a bespoke range cooker… we’re here to help.

Best wishes
Graham Thornhill

Installation

We will discuss installation with you once we receive your order. We have over 30 years of supporting customers through this process.  Our advice and expertise will help ensure the installation is carried out professionally.

Due to your location, you may wish to employ a local installer.  We continue to build links with local reliable installers. Please contact us for recommendations.

Also, if you need oil, gas or chimney work you could try one of these if they are near you.

Our Product Range

See The Range